WEDNESDAY 20 JUNE 2018 COMPLETEMUSICUPDATE.COM
TODAY'S TOP STORY: The anti-touting FanFair campaign has called on Google to make good on its past commitment to protect consumers looking to buy tickets online by ceasing to take the Viagogo pound... [READ MORE]
TOP STORIES Google needs to stop profiting from rule-breaker Viagogo, say anti-touting campaigners
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LEGAL Tech lobby ramps up campaign against safe harbour reform as key votes on EU copyright reform begin
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BRANDS & MERCH Jay-Z takes up creative position at Puma
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DIGITAL & D2F SERVICES VK Music counts over 1.5 million subscribers
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MEDIA Will Ferrell to star in Eurovision comedy film for Netflix
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GIGS & FESTIVALS Pearl Jam cancel London show
Mono announce UK tour
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AWARDS Oram Awards to return for second year
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ONE LINERS Michael Jackson, Ariana Grande, Florence And The Machine, more
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AND FINALLY... Robbie Williams says World Cup middle finger wasn't planned
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Check out all the latest classified ads with CMU Classifieds. To advertise here email advertising@unlimitedmedia.co.uk or call 020 7099 0906.
   
COOKING VINYL - OFFICE SPACE TO RENT (WEST LONDON)
Cooking Vinyl is pleased to offer a newly refurbished office space in Acton, West London. Ideal to share with other likeminded creatives in a hot desk environment, or alternatively to rent the space as a whole, comfortably fitting 30+ desks.

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COOKING VINYL - PRODUCTION MANAGER (LONDON)
Cooking Vinyl is looking for a new Production Manager to manage its busy UK and international manufacturing and digital delivery requirements. A minimum of one year's experience within a record label, distributor, manufacturer or DSP is required for this role.

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ENTERTAINMENT INTELLIGENCE - CLIENT ADMINISTRATOR (LONDON)
As Client Administrator, you will act as liaison between clients and the business. The successful candidate will be expected to thrive in a start-up environment, contributing ideas and solutions to improve both client relationships, and data management.

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MPA GROUP OF COMPANIES - TRAINEE FINANCIAL ACCOUNTANT (LONDON)
The MPA Group of Companies (MPA, MCPS and PMLL) is seeking a trainee financial accountant to assist the Director of Operations with all of the finance functions across the three companies as well as providing assistance with other finance related projects.

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KOBALT MUSIC GROUP - SENIOR MANAGER, CONTENT OPERATIONS (LONDON)
Kobalt is looking for an experienced Content Operations Manager to join the expanding AWAL team. The successful candidate will be responsible for leading the global Content Operations function, ensuring the continued quality of our release deliveries and maintaining excellent relationships with priority partners.

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KOBALT MUSIC GROUP - DIGITAL SUPPLY CHAIN CO-ORDINATOR (LONDON)
Kobalt is looking for a Digital Supply Chain Co-ordinator to join the close-knit and rapidly growing AWAL team supporting the Digital Supply Chain Managers in their day to day work.

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ROUNDHOUSE - MUSIC EVENTS MANAGER (LONDON)
The Roundhouse is looking for a highly experienced Music Events Manager with outstanding contacts in the music industry to plan, deliver and execute all Roundhouse commercial music events and to act as a central point of contact for all incoming promoters and artists.

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DHP FAMILY - CONCERT PROMOTIONS CO-ORDINATOR (LONDON)
DHP Family is looking for a creative and motivated individual with a demonstrable passion for music. You will be forward-thinking and able to work autonomously as well as part of a team in a fast-paced environment.

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PROPER MUSIC DISTRIBUTION - CREDIT CONTROL ASSISTANT (DARTFORD)
Proper Music Distribution is recruiting for a Credit Control Assistant to join a small dedicated team in a busy accounts department working in the music industry.

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JAAK - ACCOUNT MANAGER (LONDON)
JAAK is a London-based startup building a new global network for intellectual property rights registration, management and monetisation, starting with the music industry. Join us and help supercharge our engagement with the music industry, ensuring the products we’re building serve real needs.

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THE ORCHARD - DIGITAL ACCOUNT MANAGER (LONDON)
The Orchard has an immediate opening for a digital sales specialist to manage key digital retail relationships in the UK. The role will involve working closely with the label management team and Orchard’s marketing teams to create compelling retail campaigns for our content and labels.

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DHP FAMILY - LONDON VENUES PROMOTERS (LONDON)
DHP Family is seeking Venues Promoters to provide a marketing function for a club event operation in London, maximising awareness, and promoting growth in attendance figures and revenue by maintaining current in-house club brands and events.

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ERASED TAPES - PRODUCT MANAGER (LONDON)
Erased Tapes Records is currently seeking an experienced Product Manager to join its team. The chosen candidate will oversee manufacturing and stock control including vinyl records and CDs for our international distribution network.

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PARTISAN RECORDS - LABEL ASSISTANT (LONDON)
Partisan Records is looking for a label assistant to join its London office. This is an exciting opportunity for a forward thinking individual to join a dynamic independent music company. This is an entry-level position in an administrative role.

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UNIVERSITY OF MANCHESTER STUDENTS' UNION - SENIOR OPERATIONS MANAGER (MANCHESTER)
The University of Manchester Students’ Union and Manchester Academy are looking for an experienced operations manager, with knowledge of everything important to make our events shine. 

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RAYMOND GUBBY LTD - SOCIAL MEDIA MANAGER (LONDON)
The successful candidate would be responsible for ‘the voice’ of social media for RGL and would be responsible for developing and implementing the social media strategy. 

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INCORPORATED SOCIETY OF MUSICIANS - PUBLIC AFFAIRS & CAMPAIGNS MANAGER (LONDON)
This is a great opportunity for a highly-skilled public affairs professional to join the dynamic and innovative ISM and lead on our public affairs work.

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ACADEMY MUSIC GROUP - ASSISTANT GENERAL MANAGER (LIVERPOOL)
Academy Music Group has an exciting opportunity for an Assistant General Manager to join two of Liverpool’s premier live entertainment venues, O2 Academy Liverpool and Arts Club.

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UEA(SU) - ASSISTANT DIRECTOR OF SOCIAL ENTERPRISE (NORWICH)
The students' union's Assistant Director of Social Enterprise (Venues) will be at the centre of developing and managing the union’s Venues operations, including the operation of the largest music venue in the region, multiple bars and student club nights alongside a unique and renowned venue in Norwich city centre.

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UEA(SU) - COMMERCIAL SALES & MARKETING MANAGER (NORWICH)
The Students’ Union’s Commercial Sales & Marketing Manager will be at the centre of leading a freshly redeveloped team in the union aimed at maximising internal and external revenue and creating meaningful partnerships both locally and nationally, ensuring our members remain at the forefront of our marketing activity.

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MODEST! MANAGEMENT - ARTIST DIGITAL MANAGER (LONDON)
Modest! Management seek an Artist Digital Manager to work across an exciting, international artist roster in their busy London office. This is a fantastic opportunity for an experienced and passionate music loving individual to deliver innovative and creative digital marketing campaigns for a truly global roster.

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THE COLUMBO GROUP - PROMOTIONS MANAGER (LONDON)
The Columbo Group is seeking a Promotions Manager to join our events team. You will be responsible for the marketing and promotion of all club nights at one of our key venues, working alongside a team of very passionate people.

For more information and to apply click here.

Google needs to stop profiting from rule-breaker Viagogo, say anti-touting campaigners
The anti-touting FanFair campaign has called on Google to make good on its past commitment to protect consumers looking to buy tickets online by ceasing to take the Viagogo pound.

It also reckons that the web giant should extend its own rules so that all ticket resale sites are upfront about the unofficial status of their sellers in the copy that appears in their Google ads.

FanFair has long called for clearer communications in the secondary ticketing market. It wants to ensure buyers realise they are buying tickets from an unofficial tout rather than an approved ticket seller.

Clearer communication is needed, campaigners say, because consumers are often confused. One Which? survey reckoned that nearly half of those who buy tickets from resale sites online think they are doing business with an approved primary ticket agent.

Most secondary ticketing platforms use Google advertising to reach consumers, paying the web giant so that when people search for tickets to in-demand events their website appears top of the search list. Many consumers, not realising the difference between paid-for and organic search results, assume that whichever site is listed top must be the official one.

Aware of consumer confusion, Google introduced its own rules for secondary ticketing platforms earlier this year, including that they state on their sites that they are a marketplace for touted tickets rather than a primary ticket agent.

Even Viagogo compiled with that rule, but FanFair says that the ticket resale sector continues to employ misleading marketing practices. Meanwhile, Viagogo, while reluctantly complying with the laws of Google, is not yet complying with the laws of the United Kingdom.

Noting that when it did Google searches for 100 randomly selected live events - none of which had sold out - a secondary ticketing site topped the resulting search list 98% of the time, FanFair says that the ticket buying experience remains confusing.

The campaign states: "Google's ticket resale guidelines have brought greater market transparency, but they could be more effective. At present, secondary sites are required to make a disclosure on their website - but not, crucially, in their actual advertising. It is not clear from their search adverts that Viagogo, StubHub and Get Me In! are listing secondhand tickets. And when situated at the top of search results, a strong implication remains that these are primary agents".

FanFair also notes that Live Nation's resale site Get Me In! sometimes uses Google advertising to ensure touted tickets for shows appear higher in search lists than face value tickets from official primary sellers, even when the official primary seller is Live Nation's Ticketmaster. eBay's StubHub does the same for shows at venues with which it has an official partnership, like the AEG-run O2 Arena and Wembley Arena.

And then there is bloody Viagogo, which is facing legal action from the UK Competition & Markets Authority and has been reported to National Trading Standards by the Advertising Standards Authority. Yet search for an Ed Sheeran gig this morning and Viagogo tops the Google list with a paid-for listing.

Adds FanFair: "Viagogo are operating in breach of both UK consumer law and an ASA ruling on misleading pricing. There is overwhelming evidence of Viagogo's negative impacts on both audiences and artists. For Google to continue profiting from a law-breaking enterprise seems untenable".

Calling on Google and the secondary sites themselves to do more to end consumer confusion, FanFair's Campaign Manager Adam Webb said today: "Reforms of the UK's ticket resale market continue to be hindered by the misleading marketing practices of the largest secondary sites. Their deployment of pay-per-click search advertising prioritises ticket touts before ticket buyers. These bad practices could easily be cleaned up by actions from three US-based corporations".

Expanding, he went on: "Firstly, Google. We have a situation where one of the world's most trusted brands is providing life support to one of the worst. Viagogo is a company that systematically breaks UK consumer protection laws, that ignores ASA rulings, that undermines the UK's creative economy and causes harm to UK consumers. When even the culture minister is advocating a boycott, then surely it's time for Google to permanently remove this law-breaking site from its advertising networks?"

As for the secondary sites, he called on StubHub and Ticketmaster - which owns Seatwave as well as Get Me In! - to "seriously up their game. Both have the wherewithal to act with greater transparency, to make clear in their search advertising that they operate resale platforms, and to stop misdirecting fans away from face value tickets at either their own or their partners' box offices. None of this is rocket science. None of it should require regulatory intervention. Just simple and sensible changes, that would benefit consumers and make it easier for them to buy a ticket".

In addition to digital minister Margot James at the Department Of Digital, Culture, Media & Sport hitting out at Viagogo, there remains cross-party support in Parliament for the changes FanFair is proposing to ensure customers aren't confused into buying touted tickets.

Labour MP Sharon Hodgson, who has campaigned on this issue for years and heads up the APPG On Ticket Abuse, said: "Further research from FanFair Alliance has confirmed what we already knew - secondary ticket sites such as Viagogo, StubHub and GetMeIn! use misleading pay per click ads from Google to direct consumers to their websites, even though tickets are still available at face value on primary ticket websites".

"As the Chair of the All-Party Parliamentary Group on Ticket Abuse, I am very concerned by Google's relationship with secondary ticket sites, the platform it provides for them and the priority it gives over primary sites. I believe that it is time for Google to cut its ties with these sites which so clearly break UK consumer law and watchdog rulings. This is something that I will be raising with the government imminently".

Meanwhile Conservative MP Nigel Adams MP said today: "A simple change by Google could give consumers the transparency they need to ensure they are purchasing a valid ticket to an event from a trusted source. The government is determined to help the industry clean up its act and it's about time Google came to the table".

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Tech lobby ramps up campaign against safe harbour reform as key votes on EU copyright reform begin
The JURI committee of the European Parliament has been discussing the proposed amendments to the somehow-still-being-negotiated draft European Copyright Directive this morning. The voting finished in the last hour approving an amended version of the directive.

As the EU's Parliament and Council both get to the final stages of negotiating amendments to this major piece of copyright reform, there has been a flurry of last minute campaigning from all sides, but especially the tech lobby. Campaigning which has resulted in a steady stream of copyright-centric articles in the tech press, and which has filled the average MEP's inbox many times over, like GDPR Day every day for several weeks.

The tech side's campaigning has mainly focused on articles eleven and thirteen, the former increasing the rights of news providers, and the latter being the safe harbour reforming measures that the music industry has been lobbying really hard to secure. Both articles were passed this morning.

The late-in-the-day push from critics of articles eleven and thirteen has resulted in plenty of posts on the social networks, and various tech blogs and websites, declaring that - through the copyright directive - the media and entertainment industries are going to "ruin the internet". Or - on a few pro-Brexit blogs - that "the EU is going to ruin the internet".

Of course it's right to be concerned about the unintended consequences of any new regulations. But for the media and entertainment industries, both articles eleven and thirteen are about ensuring that those who invest time and money into creating content have the control over their work that copyright is meant to provide. And to stop web giants which claim to be mere distribution networks but which appear to want to be content platforms from building media empires on the back of other people's work.

The highly vocal campaigning from all sides is likely to continue as the directive goes through the final stages. In theory, once approved by the JURI committee, the proposals can go through to what is called the trilogue phase, when Parliament, Council and the European Commission discuss all the proposals and amendments that have been made and then produce a single final draft of the directive that incorporates all of them.

However, MEPs can force the draft that has been approved by the JURI committee to a full vote of the European Parliament before the trilogue phase begins. It's known German MEP Julia Reda, a member of the Pirate Party, will seek to do just that. 10% of MEPs would need to support that call to force the full vote.

Assuming that happens, the current draft would go before the full European Parliament next month. Only once the Parliament had passed the current draft can the trilogue phase begin.

So, expect plenty more value gap shouting from the music industry's lobbyists in the coming weeks, if only to drown out all the "you're going to kill the internet" hyperbole being dished out by the tech lobby. Who knew people could get so passionate about copyright law!

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Jay-Z takes up creative position at Puma
Do you ever get nostalgic for that brief period a few years back when brands were all falling over themselves to give celebrities nonsense job titles? I know I do. So I was THRILLED to hear that Jay-Z has been handed a brand new made-up role by sportswear company Puma's basketball division.

The rapper, of course, is on tour at the moment and is also busy promoting his surprise new album with Beyonce. So I'm guessing he'll struggle to make it into Puma HQ at 9am every morning. But he can work remotely I suppose. All you need these days is a laptop and a decent wi-fi connection. I'm sure he'll be turning in eight hours a day five days a week as if he was right there in the office.

No one seems entirely sure what Jay-Z's new nonsense job title actually is. Originally it was reported that he would become President of Puma Basketball. However, this was later clarified by the company's Global Director Of Brand And Marketing, Adam Petrick.

Petrick said that - in fact - he hadn't been explicit about Jay-Z's title in his initial statements, instead using an "informal designation". However, he could now confirm what the rapper's actual title would be. Which was good of him.

Except both ESPN and Complex have published that same clarification statement from Petrick, but with different clarifications. So the clarifying statement published by ESPN says that the rapper will be Creative Director, while the statement published by Complex says Creative Consultant. So I guess you can just take your pick.

"It's clear that we're looking at basketball through the lens of culture, and thinking about the fashion of basketball, the music of basketball", blathered Petrick elsewhere to Complex. "All the aspects of culture around basketball, all the aspects of culture around basketball as much as the on-court presence that we will have".

While Jay-Z himself is the figurehead of this new partnership, the deal really sees the extension of an ongoing alliance between Puma and the rapper's Roc Nation Sports company.

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VK Music counts over 1.5 million subscribers
Russian streaming service VK Music has announced that it has over 1.5 million subscribers. Not a big number by streaming stat-brag standards, but the number makes the service by far the country's biggest paid subscription music service.

A spin-off from social network vKontakte, VK Music currently has 1.2 million paying users, with 300,000 on free trials, according to Billboard. Its biggest rival, Apple Music, only has 600,000 subscribers in Russia, while Spotify is not yet available there.

In a statement, CEO of vKontakte owner Mail.Ru Group, Boris Dobrodeev, says: "The biggest challenge our services face is finding the balance between user interests and copyright standards, and it seems that we have found it. We have created [the] leading legal music service while still keeping all of its features and user-generated content. We continue to work on expanding the music library and developing music services".

Founder of distributor United Media Agency, which partners with VK on its music service, Oleg Butenko adds: "From the very beginning of our co-operation with western record companies and local copyright holders, there has been a belief in the great potential of the Russian market. Thanks to the joint work with our partners, we have been able to make a big step forward in legalising music in Russia".

VK Music fully launched in May 2017, and in November last year vKontakte began limiting access to free music on its platforms in a bid to drive up paid subscriptions. Prior to this, the Russian social network had been one of the global music industry's biggest enemies, due to rampant piracy on its platform.

Legal action from the major labels was eventually settled and deals were done, although the company remains on the US government's piracy gripe list, due to its lack of similar friend-making with the movie industry.

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Will Ferrell to star in Eurovision comedy film for Netflix
Will Ferrell is to star in a new Netflix comedy film based around the Eurovision Song Contest. He will also produce the film and co-write it with fellow 'Saturday Night Live' alumnus Andrew Steele.

According to Deadline, the film, titled 'Eurovision', will be set at the song contest, of which Ferrell has apparently been a fan for a number of years, since being introduced to it by his Swedish wife. The comedian was actually seen at this year's event in Ukraine. So now at least we have an answer as to why that happened.

Details about the storyline, and what role Ferrell will play, are yet to be announced.

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Approved: Emilie Levienaise-Farrouch
Three years on from her debut album, 'Like Water Through Sand', pianist Emilie Levienaise-Farrouch is set to release the follow-up, 'Epoques', through FatCat's 130701 imprint on 13 Jul.

"Although the piano has always been a way of expressing how I feel and I wanted to create pieces that featured melodies, I [also] wanted to use the fact the piano is a percussive instrument that can handle strength, rhythm and force just as well as gentle, intimate playing", she says of her latest work, which also blends violin, cello and electronics into the mix

"The ambivalence and tension between nature's threat and beauty, strength and fragility, are all things I wanted to reflect", she goes on. "Hence the contrast between solo piano or string duet and much thicker, electronic-heavy tracks, between organic and technological elements".

Listen to the enthralling 'Fracture Points' from the album here.

Stay up to date with all of the artists featured in the CMU Approved column by subscribing to our Spotify playlist.
 

Pearl Jam cancel London show
Pearl Jam cancelled a show at the O2 Arena in London last night after frontman Eddie Vedder "completely lost his voice". Which is a problem, I guess.

In a statement, the band said: 'Singer Eddie Vedder has completely lost his voice. He is on vocal rest for the next few days in an effort to heal and perform the remainder of the tour dates. It's the first time ever having to postpone a show for this reason. Ed and the band are gutted thinking of all the folks who have travelled and made plans".

The show is expected to be rescheduled to a new date sometime next month. Meanwhile, the band's European tour will recommence in Milan on Friday.

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Mono announce UK tour
Japanese post-rock band Mono have announced that they will tour the UK in October. The dates will see the band air new music from their upcoming tenth studio album.

"This tour is a build up towards the January release of our new record as well as next year's 20th anniversary", guitarist Taka tells Metal Hammer. "We are working on the new record with Steve Albini this July and the first single will be released this September".

Here are the dates:

1 Oct: Bristol, The Fleece
2 Oct: Norwich Arts Centre
3 Oct: Glasgow, Classic Grand
4 Oct: Newcastle, The Cluny

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Oram Awards to return for second year
The Oram Awards, recognising female musical innovators, will return for a second year next month. The inaugural event having taken place at Margate's Turner Contemporary Gallery last year, this year it will be staged at the Jodrell Bank telescope as part of the Bluedot Festival. Two main winners will receive development bursaries of £1500 each, while a further four will receive £500 each.

Matthew Herbert, Director of the New BBC Radiophonic Workshop, which presents the award with the PRS Foundation, says: "As expected, we were THRILLED last year with the inaugural awards. It introduced us to a wide variety of brilliant work from women around the country [which] many of us hadn't been [previously] exposed to. One of last year's winners had the opportunity to contribute to work I did on the 'Doctor Who' global animated ident. Our challenge now is to help support the wider community of women in this field throughout the rest of the year and not just at awards time".

PRS Foundation boss Vanessa Reed adds: "We're delighted to be celebrating the second Oram Awards at Bluedot Festival this year with Matthew Herbert and the New BBC Radiophonic Workshop. There are many talented and exciting female music and sound innovators in the UK and the Oram Awards is a brilliant way of recognising and supporting their work and promoting role models for the next generation. I'm looking forward to seeing who will be shortlisted and the impact our talent development bursaries will have on their next steps".

Find out more at www.oramawards.com

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Michael Jackson, Ariana Grande, Florence And The Machine, more

Other notable announcements and developments today...

• Get a daily news summary, our latest job ads and more via our Messenger bot. Click here to get started.

• Sony Pictures' theatre division Columbia Live Stage is reportedly developing a new Michael Jackson musical. It's expected to premiere in 2020.

• Ariana Grande has released another collaboration with Nicki Minaj. This one, 'The Light Is Coming', will appear on her new album, 'Sweetener', which is due out on 17 Aug.

• Florence And The Machine have released new single 'Big God'.

• Pusha T has released the video for 'If You Know You Know'.

• Kanye West has released lyric videos for 'Violent Crimes' and 'All Mine' from his 'Ye' album.

• Nick Cave And The Bad Seeds will release a new live EP, recorded in Copenhagen last year, on 28 Sep. The show the tracks are taken from was also broadcast in cinemas earlier this year. Here's a short clip of 'Distant Sky'.

• Father John Misty has released the video for 'God's Favorite Customer'.

• They have released the video for new track 'Pops'.

• Foxing will release their third album, 'Nearer My God', on 10 Aug. The record is produced by Death Cab For Cutie's Chris Walla. Here's a track, 'Slapstick'.

• Helena Hauff will release new album, 'Qualm', on 3 Aug. Here are two tracks from it, 'Qualm' and 'No Qualms'.

• Years & Years will tour the UK and Ireland in November and December, including an O2 Arena show in London on 12 Dec.

• Villagers will tour in the UK in October. New album 'The Art Of Pretending To Swim' is out in September.

• Sigrid has announced UK tour dates for November, finishing with a Brixton Academy show on 12 Nov. She's also released new track 'Focus (Demo)'.

• Check out our weekly Spotify playlist of new music featured in the CMU Daily - updated every Friday.

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Robbie Williams says World Cup middle finger wasn't planned
Robbie Williams has spoken about his World Cup opening ceremony performance. And, more specifically, the middle finger he flashed to the camera during it.

"I thought to myself it would be really important at these kind of things to not cause an international incident - and do you know what, I managed it", he joked on ITV's 'This Morning.

Williams was criticised for accepting the booking to play the Russia hosted World Cup in the first place, of course. And although his hand gesture didn't appear on the UK broadcast of his performance, it was seen by US viewers, causing broadcaster Fox to issue a hasty apology.

Asked if he regretted the finger incident, Williams said: "Yeah, of course. I can't trust me, I cannot trust me. I don't know what I'm going to do at any time. The plan was sing in key, don't fall over. That was the plan, and 99% of the plan I pulled off".

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ANDY MALT | Editor
Andy heads up the team, overseeing the CMU bulletins and website, coordinating features and interviews, reporting on artist and business stories, and contributing to the CMU Approved column.
Email andy@unlimitedmedia.co.uk (except press releases, see below)
   
CHRIS COOKE | MD & Business Editor
Chris provides music business coverage and analysis. Chris also leads the CMU Insights training and consultancy business and education programme CMU:DIY, and heads up CMU publisher 3CM UnLimited.
Email chris@unlimitedmedia.co.uk (except press releases, see below)
   
SAM TAYLOR | Commercial Manager & Insights Associate
Sam oversees the commercial side of the CMU media, leading on sales and sponsorship, and advising on CMU Insights training courses and events.
Email sam@unlimitedmedia.co.uk or call 020 7099 9060
   
CARO MOSES | Co-Publisher
Caro helps oversee the CMU media, while as a Director of 3CM UnLimited she heads up the company's other two titles ThisWeek London and ThreeWeeks Edinburgh, and supports other parts of the business.
Email caro@unlimitedmedia.co.uk
 
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