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Splendour In The Grass ticket buyers hit by inflated credit card charges following possible website hack
By Andy Malt | Published on Tuesday 6 May 2014
Some people who bought tickets for this year’s Splendour In The Grass festival in Australia found themselves charged over AUS$1000 in credit card fees, after ticketing website Moshtix was apparently hacked.
After tickets went on sale on Friday morning, offers of 50% off tickets began appearing for some customers on the Moshtix site, which then led to the massive credit card fees – over AUS$4000 for some people.
The festival tweeted a warning when the problem was noticed, saying: “High credit card fees happening on invalid 50% off tickets – DO NOT PURCHASE THESE 50% OFF TICKETS!”
In a subsequent statement after tickets sold out, the festival said via Facebook: “For those who are querying what went wrong, we are currently, in conjunction with Moshtix, investigating some of the complications that we experienced with the ticketing system but we can 100% confirm that nobody’s personal information has been compromised”.
The Splendour In The Grass festival takes place on 25-27 Jul.
