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PPL appoints new member services head
By CMU Editorial | Published on Thursday 28 May 2009
Talking of collecting societies, recording rights society PPL has appointed a Head Of Member Services, which is a new role designed to help the body better service the needs of both its record label and performer members.
And the person appointed into that new job is Penny White, who joins the collecting society from Sainsbury’s, where she was Head Of Online Customer Services. Whether that means PPL members will now be able to request to get their royalty payments delivered to their door in an orange van, possibly in the form of groceries, I don’t know. It would be a nice touch.
Confirming the appointment, PPL Exec Director Peter Leathem told CMU: “Penny is a very experienced customer service professional and I am delighted that PPL will benefit from her experience of many years of providing excellent customer service in the highly competitive retail environment”.
