CMU Jobs

Job ad: Domino – D2C Co-ordinator (London)

By | Published on Monday 23 July 2018


Domino is looking for a D2C Co-ordinator to join our D2C team. This is a full-time role based in the London office. The candidate will report to the D2C Manager and work across all D2C campaigns.

We are seeking an enthusiastic and self-motivated individual with strong communication skills who enjoys multi-tasking, organisation and working in a very busy environment. Familiarity with Domino and its artists would be an asset. The role will suit someone who has existing retail or mail order experience/warehouse experience.

Please read the job description below and send a covering letter stating how you meet the requirements along with your CV to before 5pm on Friday 3 Aug 2018. Please also state your salary requirements.

Key responsibilities include:

• Supplying in depth customer service and support
• Processing and packing of all orders and organising the daily dispatch
• Assist the D2C Manager on all campaign setups including project managing the marketing activity around launches and on-going campaigns
• Assist the D2C Manager create and deliver set up assets, with social media, emails and website as well as developing templates for D2C newsletters
• Assist the D2C Manager to compile all key data for D2C monthly reporting
• Assist the D2C Manager on catalogue pricing monitoring
• Work with the D2C Manager to develop D2C Dom Mart exclusives
• Maintaining catalogue and stock levels and to evaluate sales trends
• Report on campaigns and recommend improvements based on those findings
• Provide general admin duties for the D2Cteam
• Provide assistance to the Warehouse Manager to ensure the smooth overall running of the warehouse
• You will be responsible for maintaining the Domino stock archive

Desired skills and experience:

• Two years of experience in customer services within e-commerce in music or a related field
• An understanding of the digital and physical supply chain
• Excellent organisational and administrative skills
• Impeccable attention to detail
• A professional manner with superior communication skills (written and verbal)
• Strong computer competencies in the Microsoft package
• An ability to manage multiple projects simultaneously
• Ability to work to deadline and work under pressure
• Able to build and maintain working relationships with a wide range of people and remain diplomatic and tactful in all dealings
• Works collaboratively with others and is open and trustworthy
• Responds calmly to pressure and challenge
• Basic HTML, and web development experience is desirable but not essential